Client: Helping Hands Monkey Helpers
The Work (on staff at Rad Campaign): Content strategy, front-end development, and site manager traning
Results: A self-managed online presence that has boosted Helping Hands fundraising efforts and liberated the organization from dependency on an outside vendor for site updates.
HTML
Custom HTML + CSS Training: Empowering Federal Content Managers
Client:HHS Office of the Assistant Secretary for Public Affairs, Digital Communications Division
The Work: Developing and delivering training
Results: 5% drop in change tickets for DCD’s contractor-led ticket response team which translated to faster customer service to DCD’s internal clients.