I had the distinct honor of being interviewed by Joe Natoli for episode 7 of his “Making UX Work” podcast.
Featured Blogs
Time is a factor: Apple’s terrible, horrible, no-good password recovery process
Failing to factor in system dependencies and assuming availability of information can unnecessarily complicate task completion for already frustrated users.
Using IA and Plain Language to Make Federal Websites More Usable
In its simplest form, information architecture is defined as “The practice of deciding how to arrange the parts of something to be understandable,” according to the Information Architecture Institute.
In practice, however, it gets a bit more complex.
My voice is my passport. Verify me: The web’s password and userid creation problem
Creating a good user experience on forms can be as simple as telling users what you want from them.
Designing Good UX Across Generations
How do you provide a good user experience to people used to swiping and pinching while still providing a good user experience for someone who is in their 60s right now?
