Anne Dougherty

Content Strategy & Design

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Featured Blogs

Making UX Work Podcast

— Reading Time: < 1 minute

I had the distinct honor of being interviewed by Joe Natoli for episode 7 of his “Making UX Work” podcast.

Time is a factor: Apple’s terrible, horrible, no-good password recovery process

— Reading Time: 5 minutes

Failing to factor in system dependencies and assuming availability of information can unnecessarily complicate task completion for already frustrated users.

Using IA and Plain Language to Make Federal Websites More Usable

— Reading Time: 3 minutes

Breadcrumbs provide additional wayfinding and context for site visitors but aren’t necessarily visible or important to search engines.

In its simplest form, information architecture is defined as “The practice of deciding how to arrange the parts of something to be understandable,” according to the Information Architecture Institute.

In practice, however, it gets a bit more complex.

My voice is my passport. Verify me: The web’s password and userid creation problem

— Reading Time: 3 minutes

Abracadabra, from Taleas.com, Copyright 2016, SethBlack

Creating a good user experience on forms can be as simple as telling users what you want from them.

Designing Good UX Across Generations

— Reading Time: 2 minutes

How do you provide a good user experience to people used to swiping and pinching while still providing a good user experience for someone who is in their 60s right now?

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About Me

I have a deep, abiding interest in web communications and technology, user experience, and information design which stems from a lifelong curiosity about how things work and a desire to figure out a way to make them work better and do more for more people.

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