Deep Knowledge, Focused Experience

From user experience design to accessibility to content strategy to engagement, my experiences in web communications and non-profit advocacy have led me to what really works to motivate an organization's supporters and enabled me to make necessary changes even in the most high-test environments.

Featured Project

PBS The Business Channel homepage circa August 1999 after the organization's merger with National Technological University.

Site Maintenance, Customer Service, and Usability

In my position as Webmaster for PBS: The Business Channel my primary duty was ensure that TBC’s public website was up and functioning in good order. My duties also included analyzing visitor statistics, creating graphics using Photoshop to support an already established look and feel and hand-coding HTML and JavaScript for additions to the site, […]

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Summary of Qualifications

  • Up-to-date knowledge of communications, online advocacy and social media principles and best practices.
  • Familiar with the challenges of web sites that must reach a diverse audience.
  • Practiced at working with individuals of varying technical sophistication at all levels of an organization.
  • Award winning writing skills with experience in writing for both print and the web.
  • Expert at managing multiple tasks simultaneously under tight deadlines.
  • Experienced at managing external vendors, and project-based contractors.
  • Accustomed to managing projects to on-time, on-budget completion.
  • Skilled at maintaining consistent branding and voice across multiple web sites.
  • Familiarity with WCAG and Section 508 standards for web-based products.
  • Expert level proficiency with the Salsa Labs platform.

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